Enrolling as a new patient
Register yourself, or your family, as new patients using your clinic's enrolment link.
Overview
Some clinics share an enrolment link with new patients. The link looks like https://app.mydentalpractice.ng/enroll/<code>. The form sends your details to the clinic so it can prepare your patient file before your first visit. You do not need to sign in to use it.
Prerequisites
- The enrolment link from your clinic.
- Your contact details, address and next of kin details.
Steps
Open the enrolment link. The page shows your clinic's name and logo. Check that it is the right clinic.
Choose Single or Family. At the top of the page, choose Single to register only yourself. Choose Family to register several family members together.
Fill in Personal Information. First Name, Last Name, Gender and Date of Birth are required. Title, Middle Name, Marital Status and Occupation are optional.
Fill in Contact Information. Email Address, Primary Phone and Residential Address (street, city and state) are required. Secondary Phone is optional. Your email is important: portal sign-in links are sent to it. The last 6 digits of your primary phone are used when you sign in.
Fill in Next of Kin Details. Full Name and Phone Number are required.
Fill in the Medical Profile (optional). You can choose your Blood Type and Genotype, and type any allergies and your medical history. Your clinic sees what you write here. Still tell your dentist about them at your first visit.
For a family, add each member. Click Add Member, then fill in that person's form. The new form copies the last name, address and phone from the first person, and sets the first person as next of kin. Change anything that is different. Click a name at the top to switch between members. Click Remove to take a member off the list.
Tick the confirmation box. It confirms that the information is correct and that you agree to the terms of service and privacy policy.
Click "Complete Registration".
Expected outcome
- The page shows "Registration Received" and your details go to the clinic.
- If your clinic charges a registration or consultation fee, the page shows the amount. Pay it at the clinic reception at your first visit.
- Your clinic may send you a welcome email.
- After the clinic has your record with your email, you can sign in to the patient portal.
Troubleshooting
| Problem | Likely cause | What to do |
|---|---|---|
| "Clinic Not Found" | The link is wrong or no longer active | Ask your clinic for the correct link |
| The button is grey and does not work | The confirmation box is not ticked | Tick the box above the button |
| An error message shows at the top of the form | A detail is missing or not valid, or you may already be registered | Read the message, correct the form and try again. If you are already a patient, contact the clinic |
| You need to register another person | Each submission completes one registration | Click Register Another on the confirmation page, or use Family |