MyDentalPractice Guides
ClinicInventory

Stock transfers

Move stock between locations without going through requisition.

Overview

Direct stock transfer for cases that don't need formal requisition — rebalancing surplus, returning unused stock to central, emergency transfer. Owner/Admin only because there's no approval gate.

Prerequisites

  • Owner or Admin role
  • inventory_management and multi_location feature flags
  • Both source and destination locations

Steps

Open Transfers. Inventory → Transfers.

Click "+ New transfer".

Pick source and destination. Different locations.

Add items and quantities. Source must have sufficient stock; system blocks transfer that would go negative.

Add reason. Required — "Rebalance surplus", "Return from clinic A", "Emergency for clinic B".

Confirm. Stock decrements at source and increments at destination immediately.

Verify both ends. Check stock at both locations to confirm balances changed correctly.

View history. Transfer log persists; useful for audit and pattern analysis.

Expected outcome

  • A new StockTransfer entry exists with source, destination, items, reason
  • Balances at both locations reflect the transfer
  • Audit log captures full provenance

Troubleshooting

SymptomLikely causeFix
Insufficient stock at sourceTried to transfer more than on handReduce quantity or transfer from a different location
Transfer history disappearedOlder than 1 year, archivedExport periodically
Wrong destinationAfter transfer, do reverse transfer backTwo-step undo
Some items not transferringItem locked / inactiveActivate item first
Multi-location feature offTier limitationUpgrade

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