Daily cash-up
Reconcile the day's cash, card, and transfer receipts against recorded payments.
Overview
End of day: count what's in the till and on the POS, compare to what the platform recorded, settle differences, submit for owner approval. The cash-up is your daily reconciliation log.
Prerequisites
- Owner, Admin, Billing Staff, or Receptionist role
- All today's payments recorded
- Physical count of cash, card slips, transfer confirmations
Steps
Open today's cash-up. Top nav Billing → Cash-Up → Today. Pre-populated with today's recorded payments grouped by method.
Count the cash drawer. Type the physical count into the Cash counted field. Difference between recorded and counted shows live.
Match POS card receipts. Compare POS terminal totals against the platform's card payment total. Enter counted amount; difference highlights.
Check bank transfer confirmations. For transfers, confirm each reference matches a verified incoming transfer. Tick off on each row.
Resolve differences. Each method's variance must be explained — short cash because of an unrecorded change-give, over because of an uncategorised float. Type explanation per variance.
Submit for approval. Click Submit cash-up. Status moves to PENDING_APPROVAL.
Owner approves. Owner or Admin opens Cash-Up → Pending → reviews → Approve or Reject with comments.
Approved cash-ups feed reports. The cash-up totals appear in the daily transactions report and feed monthly accounting.
Expected outcome
- A new CashUp entry exists with method totals, variances, explanations, submitter, and approver
- Variances are documented; the daily total is reconciled
- Reports incorporate the approved data
Troubleshooting
| Symptom | Likely cause | Fix |
|---|---|---|
| Today's cash-up missing some payments | Payment recorded after cash-up opened | Refresh the page; new payments append |
| Variance won't accept zero | Floating-point rounding | Round to whole units in your currency |
| Approve button missing | You're the submitter | Submitter and approver must be different users |
| Yesterday's cash-up still pending | Owner forgot to approve | Approve before today's |
| Want to reopen | Approved cash-ups can be edited only by Owner with reason | Owner → Reopen → reason |